Online visitors to ideasquad.co group websites as well as customers. Please note that use of this website / application is not allowed for individuals who are under the age of 16 years.
Depending on who you are and how we are serving you, we may collect information including full name, email, phone number, organisation address, billing address, card address, IP address, and other information collected by customer through custom fields, if any.
To provide customer service, to complete your transactions, to provide you billing services, and to periodically contact you for transactional as well as marketing purposes. We may also use your information for our business accounting and tax purposes.
In addition to authorised Idea Squad Inc. personnel who may access your information for the purposes discussed in this policy, some of our third party vendors may also have access to your information. Vendors of the sub-processors may also have access to your information.
Yes, we do. We also may collect log files for behavioural advertising. This includes information relating to website usage, analytics services (such as Google and Visual Website Optimiser), and IP information for performance monitoring.
Most rights can be exercised by contacting us at [email protected].
We periodically review this Policy and will endeavour to notify you of any changes by email. However, please continue to check this page for updates.
We collect personal and non-personal information from you when you register on our site and/or configure your details. When ordering or registering on our group websites, you may be asked to enter your name, e-mail address, business name and/or credit card information.
This refers to:
including First Name, Last Name, Email, Phone Number, Organization Address, Billing Address, and Internet Protocol (IP) addresses
First Name, Last Name, Email, Phone Number, Billing Address, Shipping Address, and Locale.
First Name, Last Name, full PAN and Card Address.
Any other personal information, if stored by customer in the course of business.
In most cases, we collect your information on the basis of your desire to avail a particular service from us or to complete a transaction using our platform. Therefore, our processing in many cases occurs on the basis of your consent or the need to perform a contract that we may have with you. However, in addition to collection on the basis of consent, there are other bases on which we may collect or process your information. These are as follows:
Any of the information we collect from you may be used in one of the following ways:
In the context of customer support your information helps us to more effectively respond to your customer service requests.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product or service requested.
The email address you provide in the application, may be used to send you information and updates pertaining to your usage, in addition to receiving occasional company news, updates, related product or service information, etc.
You as a data subject have the right to opt out of uses of personal information for purposes materially different from those disclosed at the time of collection or subsequently authorized. To exercise this right, please reach out to [email protected].
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Transport Layer Security (TLS) technology and then stored into our database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. If you have any questions about the security of your personal information, you can contact us at [email protected].
Personal data we collect is stored on infrastructure provided within the United States. Our infrastructure implements and maintains industry- leading security standards.
What are Cookies? Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Log files . As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site. We may also use your IP address for application performance monitoring and for blocking anomalous usage.
We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service or processing your payment. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If Idea Squad Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.
Upon request Idea Squad Inc. will provide you with information about whether we hold any of your personal information. You may access, correct, request deletion of your personal information, or withdraw provided consent by logging in to your account or by contacting us at [email protected].
Some rights such as rectification/correction of your data can be exercised through your account’s self-service portal.
You may also contact us to confirm if we are processing any information relating to you. We will respond to your request within a reasonable timeframe.
We will retain your information as needed to provide you services. Even if you close your account with Us, we will still retain and use your information as necessary to comply with our legal obligations, financial/audit requirements, to resolve disputes, and enforce our agreements. However, we will identify your account in our database as “deleted” or “closed”.
When you register for an account, we will use your name and email address which you have opted-in to send periodic emails to you of both promotional and transactional in nature. Out of respect for your privacy, you may choose to stop receiving promotional emails by following the unsubscribe instructions included in these emails.
We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.
Occasionally, at our discretion, we may include links to our merchant partners (third party products or services) on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Our website offers publicly accessible blogs. We do not have access or control of the information posted to the blog comments.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected].
You can log in to our website using sign-in services such as Google. These services will authenticate your identity, provide you the option to share certain personal information (such as your name and email address) with us, and to pre-populate our sign up form. Services like sign in with Google give you the option to post information about your activities on this website to your profile page to share with others within your network.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Information Related to Data Collected through our Products and Services
Idea Squad Inc.
1771 Robson St, #240
Vancouver, BC V6G 1C9, Canada